Buy Back Policy (applicable for Malaysia only)
- The Company guarantees the purchase back (return of the product) of products that have been sold to customers or subscribers, within a period of 6 months, which is equivalent to 180 days after the date of purchase and will refund 90% of the purchase price, while a charge of 10% will be imposed for handling and administrative costs.
- Repayment (return of the product) will not be done by the Company in the event of any damages to the said product caused by carelessness / negligence of the customers or subscribers.
- Repayment will be made after the completed Claim Form is submitted along with the returned product in good shape / conditions, in terms of content and product packaging.
Please kindly note that the above policy is valid for purchases and returns in Malaysia only.