Buy Back Policy – Malaysia

Buy Back Policy (applicable for Malaysia only)


  1. The Company guarantees the purchase back (return of the product) of products that have been sold to customers or subscribers, within a period of 6 months, which is equivalent to 180 days after the date of purchase and will refund 90% of the purchase price, while a charge of 10% will be imposed for handling and administrative costs.
  2. Repayment (return of the product) will not be done by the Company in the event of any damages to the said product caused by carelessness / negligence of the customers or subscribers.
  3. Repayment will be made after the completed Claim Form is submitted along with the returned product in good shape / conditions, in terms of content and product packaging.

Please kindly note that the above policy is valid for purchases and returns in Malaysia only.

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